Easy to scale
Easy to integrate
Custom AI solutions
No tech knowledge
No-code
Unlock Your Business Potential With AI Automated Tools
Grow your business with AI-powered automation. Experience unprecedented growth, reduce costs, and outpace your competitors with intelligent solutions that optimize sales, marketing, customer support, operations, and finance.
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  • SMM content creation
    • Social media posts
    • Blog articles
    • Comment Moderation
    • Auto-Reply in DMs
    • Cross-Platform Posting
    • Influencer Outreach
  • Unlimited market insights
    • Competitor Website Monitoring
    • Price Monitoring & Comparison
    • Customer Sentiment Analysis
    • Trend Detection
    • SWOT Analysis Automation
    • Keyword & SEO Opportunity Research
    • Local Market Analysis
  • Email marketing automation
    • Welcome Email Sequences
    • Drip Campaigns
    • Abandoned Cart Emails
    • Newsletter Automation
    • Email Personalization
    • Survey & Feedback Requests
  • 24/7 AI customer assistant
    • Answering Frequently Asked Questions (FAQs)
    • Order Status Updates
    • Appointment Scheduling
    • Live Chat Handoff
    • Multilingual Support
    • Lead Qualification via Chat
    • Customer Feedback Collection
  • Automated contracting
    • Contract Template Generation
    • Pre-Filled Contract Fields
    • E-signature Integration
    • Approval Workflows
    • Auto-Sending Contracts
  • Automated lead generation
    • Lead Data Scraping
    • Company/Prospect Research
    • Email Finder & Verifier
    • Inbound Lead Capture
    • Cold Email Outreach
    • LinkedIn Lead Generation
  • Candidate Sourcing
    • Job Posting Distribution
    • Candidate Profile Scraping
    • Initial Outreach Messages
    • LinkedIn Message Sequences
    • Interview Scheduling
    • Screening Questionnaires
  • System documentation & Operations
    • Company Data Management
    • Inventory and Supply Chain Management
    • Delivery & Shipment Management
    • Workflow & Process Automation
  • Custom Scenarios
    We operate with 2600+ apps and modules which could be connected in custom scenario, tailored to your business needs.
Beware! This could have an irreversible positive impact on your business
We build unique automated scenarios tailored to your needs
Don't freak out because of the complexity. Our specialists will integrate all the scripts.
We utilize over 2,600 of the smartest tools (including social media, email clients, CRMs, Hiring systems, databases, document systems, payment platforms, AI chatbots, web builders, eCommerce platforms, etc.) to make your automation as effective and impactful as possible.
Integrating AI for Seamless Business Operations
At OSNOVA, we simplify the integration of AI solutions into your existing workflows. Our approach ensures that automation enhances your business processes without disruption.
Identifying high-impact opportunities
OSNOVA team collaborates with you to understand your goals and pinpoint where automation & generative AI can create the most value.
Selecting the right tools and build a scenario
We analyze landscape to recommend the best technologies tailored to your unique business needs and create an automated scenario using required entities.
Seamless integration into your workflow
Our experts customize and integrate automated solutions into your existing systems to enhance efficiency and performance.
(!) All the API integrations are made by OSNOVA. No tech skills are required from your side.
Training & continuous optimization
We equip your team with hands-on training and provide ongoing support to ensure your GenAI tools deliver long-term success.
More than 1000 businesses already benefited from automation
Sommo, Software development
Use cases: Lead generation, AI agent
The challenges:
Like many new agencies over the last couple of years, Sommo was finding it tricky to stand out from the crowd and win clients in a competitive market.
The results:
  • 500-800 additional leads generated every month, with a lead-to-client conversion rate of up to 3%.
  • A 5x increase in active users on the Sommo website and a 2x increase in average engagement time.
  • Streamlined client communication by eliminating one step, allowing projects to progress straight to design and development.
Le Pure, Cosmetics
Use cases: E-commerce automation
The challenges:
After order volumes steadily increased, LE PURE reached a fork in the road. Workflows that had once been possible to do manually were now slowing them down and putting real limits on the brand’s ability to grow.
The results
  • Fast processing of 10x more orders
  • No additional staff required to manage higher order volumes
  • Freed up time to focus on customer insights and digital marketing
  • Significantly faster fulfilment, even during peak seasons
Ascent Media, Social Media Marketing
Use cases: Workflow automation, client onboarding, cross-platform integration
The challenges:
As a fast-growing modern business, Ascent Media was facing operational chaos caused by disconnected systems and time-consuming manual processes.
The results:
  • Boosted internal workflow efficiency by 500%
  • Eliminated manual workflows, including client onboarding
  • Lowered operational costs through automation
  • Enabled cross-department collaboration
ChargeGuru, Consumer Services
Use case: Project management, internal operations
The challenges:
With a growing need to deliver projects faster while managing increasingly complex operations.
The results:
  • Tripled the number of their partnerships
  • Handle custom development in 15 minutes instead of 1+ week
  • Deliver projects in days instead of months
  • Use automation to make informed business decisions
  • Have significantly lowered Fail to Deliver (FTD) rates
  • Built a hybrid engineering model, blending conventional coding with no-code automation
#makeitfuture, Business Digital Transformation Agency
Use case: AI automation, customer support
The challenges:
A valued client approached #makeitfuture with a critical problem: their AI-driven customer assistance system lacked efficiency and accuracy. Although they had uploaded all necessary data to OpenAI, manually coding every update slowed down their operations and limited scalability.
The results:
  • 55% improvement in AI-powered customer assistance accuracy
  • 11 ranking strategies tested within 3 weeks instead of 6 months
  • Case accuracy grew from 34% to an impressive 92%
APPO Group, Healthcare technology
Use case: Operational efficiency, customer experience
The challenges:
APPO struggled with excessive manual work that slowed downscaling. They were also seeking to drive innovation and agility to support certain patient groups.
The results:
  • Reduced time spent on prescription and patient data entry into the pharmacy system by 90%.
  • Cut time spent on the stop-smoking project management by 60%, growing efficiency more and more every day.
  • Ensure faster medication delivery by automating prescription request submission
  • Support patients’ safety by providing instant, multilingual medication instructions
  • Improve data accuracy by cutting manual entry errors
  • Automate only via the internal IT team, eliminating a need for external IT providers or new employees
Adam, Home Services & Technology
Use case: Business automation, workplace productivity
The challenges:
Growing rapidly from a few passionate individuals to a team of 70+ people, Adam started to face some procedural issues.
The results:
  • Cutting manual workload by over 50%.
  • Reducing human errors caused by manual processes by 80%.
  • Decreasing development costs by a staggering 90%.
Hof University, Education
Use case: Business process automation
The challenges:
Before automating, students were facing two main drawbacks:
  • Struggling to bridge theory and practice
  • Navigating automation without an IT background
The results:
  • Hands-on knowledge: Students gain practical experience with process automation, making theoretical concepts more tangible
  • Bridging the gap: Make helps non-IT students understand and implement automation without needing coding skills
  • Improved job readiness: Students graduate with hands-on automation skills, giving them a competitive edge in the job market
  • Curriculum enhancement: Make’s integration into lectures modernizes the way universities teach process management and automation
Art Of Your Success, E-commerce
  • Use cases: Order management, data accuracy, operational efficiency
The challenges:
  • Handling increasing orders from multiple platforms
  • Formatting order data to meet the requirements of different fulfillment partners
  • Managing inventory spread across multiple locations
  • Ensuring data accuracy, especially for products with similar names or codes across platforms
The results:
  • Savings equivalent to a full-time hire. Sarah has automated repetitive tasks that would otherwise have required additional staff.
  • Major time savings. Sarah has cut time spent on order management tasks from hours to seconds.
  • Improved accuracy. Sarah can rely on error-free data for orders and inventory.
  • Peace of mind. Reliable and efficient processes have given Sarah peace of mind that there are no mistakes in the data.
SERHANT, Real estate
Use cases: workflow automation, customer experience
The challenges:
  1. Website form submission: As SERHANT. grew, they struggled to keep up with the growing volume of form submissions on their website, like buyer inquiries or agent applications. The company needed to deliver faster, more personalized replies while maintaining a high standard of professionalism.
  2. S.MPLE app: expanding its tech offerings, SERHANT. launched S.MPLE, a custom-built app helping real estate agents generate property lists, create social media posts, draft emails, and more. As the app continued evolving, internal teams became overwhelmed with onboarding new users and maintaining up-to-date data.
  3. SERHANT.’s sales course: SERHANT. launched a “Sell it like a SERHANT.” course as a stand-alone offering. As enrollment rates grew, the company needed to automate payment processing, access granting, and student onboarding. Doing so manually led to inefficiency and delays, hurting the overall experience.
The results:
  • Cut automation expenses by up to 10x by switching from Zapier to Make
  • Kept a rapidly growing amount of form submissions tailored to each buyer/seller
  • Onboarded hundreds of agents to the S.MPLE app with minimal resources
  • Processed thousands of course enrollments automatically, eliminating manual bottlenecks
PayWhiz, Payroll & HR
Use Cases: HR, Finance
The challenges:
  1. Security and regulations bottlenecks: With their expanding client base, PayWhiz needed to automate file transfers to efficiently deliver custom reports to their customers. They also needed to ensure compliance with strict data protection regulations. That involved deploying encryption methods like SSH, S3, and SFTP (secure file transfer protocol) to ensure safe data migration and manage sensitive payroll information.
  2. Lack of a robust automation tool: PayWhiz required automation software that could seamlessly integrate with its existing architecture. Given their complex data-processing operations and reliance on diverse third-party tools, they needed a robust solution capable of automating workflows, ensuring integration across systems, and supporting secure protocols like SFTP.
The results:
  • Reduced manual work, enabling faster processing of payroll and HR data
  • Ensured that data is routed and delivered instantly, eliminating delays
  • Kept sensitive payroll data secure during transfer and storage
  • Achieved 99.9% uptime with Amazon Web Services (AWS), ensuring reliable operations and keeping data safe even during outages
  • Cut operational expenses while handling increasing client demands
  • Provides personalized, high-quality services, meeting diverse customer needs effortlessly
Docuten, Technology
Use cases: Workflow automation, information technology
The challenges:
David, CPTO, explains that prior to using Make, they faced similar issues to many digital SaaS companies. “We have so many software providers,” he explains. Amongst these, he lists Docuten’s CRM system, a range of off-the-shelf marketing solutions, tools essential to deliver their unique services, and even daily administrative tools like email platforms.
The results:
  • Docuten was able to deliver a niche product (B2G) for the food industry in record time. It was expected to take their team 8 or 9 weeks (around 600 hours) but by automating processes, this timescale was cut to 4 weeks (around 280 hours).
  • Through this work, Docuten attracted over 50 clients (either existing customers acquiring the new service, as well as new customers) - a lot for a B2B startup whose customer base sits in the hundreds.
  • The product supports more than 100,000 operations per year. All of them are managed through Make for both communicating with the Department of Agriculture, Fisheries and Food and managing the response.
  • Docuten also automates internal operations, saving hundreds of hours per year for their development team.
GoJob, Recruitment
Use cases: AI, process automation, work efficiency
The challenges:
Over the years of building a successful business, GoJob encountered several bottlenecks:
  • Eliminating administrative tasks.
  • Testing new market fit.
  • Speeding up core processes.
The results:
  • 30-50% increase in net revenue per year
  • 5-10 times higher return on investment for no-code projects
  • Phone calls reduced from 50 to 2 per successful hire
  • Hiring time decreased from 3 days to only 15 minutes (median)
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FAQ
Artificial intelligence-driven automation (AI automation, neural networks) involves using neural network technologies to automate complex business processes, improve efficiency, and reduce human error. It can bring significant benefits to your business by streamlining operations, providing advanced analytics, and accelerating data-driven decision making.
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